FAQ
1. What type of jewellery does Yamizora offer?
Yamizora specializes in high-quality 316L stainless steel jewellery that is anti-tarnish, water-resistant, and suitable for everyday wear. Our designs are stylish, durable, and made to maintain their shine for a long time.
2. Is your jewellery anti-tarnish?
Yes, our jewellery is made using advanced coating techniques such as PVD and vapor coating, which helps protect the colour and shine from fading. With proper care, the jewellery can maintain its look for a long time.
3. Is the jewellery suitable for daily use?
Yes, Yamizora jewellery is designed for daily wear. Our products are durable, comfortable, and suitable for both casual and special occasions.
4. Do you offer Cash on Delivery (COD)?
Cash on Delivery availability depends on your location. You can check the available payment options during checkout.
5. How long does delivery take?
Orders are usually processed within 1–3 business days, and delivery timelines may vary based on your location. Tracking details will be shared once the order is shipped.
6. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or message. You can use this link to check the delivery status anytime.
7. What is your return policy?
If you receive a damaged or incorrect product, you can inform us within 3 days of delivery. The product must be unused and returned in original packaging. Please refer to our Shipping, Returns & Exchange Policy page for full details.
8. Can I exchange a product?
Yes, exchanges are available for eligible products. You must inform us within 3 days of delivery and return the product in unused condition with original packaging.
9. How should I take care of my jewellery?
To maintain the shine for a longer time, avoid direct contact with perfumes, chemicals, and harsh substances. Store the jewellery in a dry place when not in use.
10. How can I contact Yamizora?
You can contact us through email at info@yamizora.com or through our Contact Us page. Our team will respond within 24 hours.